Privacy Policy & Personal Data Protection Act 2010

Privacy Policy & Personal Data Protection Act 2010


The Personal Data Protection Act 2010 (the “Act”), which regulates the processing of personal data in commercial transactions, applies to SmartAge Group and all its subsidiary businesses., a subsidiary of the SmartAge Group Sdn Bhd, respects the privacy of the information and personal data provided by you to For the purpose of this Data Protection Notice, the words “we”, “us” or “our” shall refer to the companies within For the purpose of this written notice (“Privacy Notice”), the terms “personal data” and “processing” shall have the same meaning as prescribed in the Act. This Privacy Notice is to help you better understand the manner in which your personal data is managed and to give you the options available to you to access or limit the use of the information provided. However, we may amend this Data Protection Notice without giving prior written notice but such amendments will be notified via our website. may collect your Personal Data directly and/or indirectly from you in the following manner including, but not limited to: –

(a) registering and/or creating an account on;
(b) subscribing to any products and/or services offered by

(c) browsing and/or accessing the;
(d) subscribing to any newsletters or notices by
(e) contacting for queries and assistance where telephone conversations and/or e-mail correspondences will be recorded; and
(g) your preferred choice of mode of payment, communication, products and/or services on

The provision of your Personal Data is voluntary however all Personal Data requested by us from you is obligatory and failure to provide such Personal Data will render the following:

(a) result in us being unable to provide you with the notices, products requested;

(b) result in us being unable to update you on the latest information or updates in relation to the;

(c) result in us being unable to update you on our latest products, promotions on; and

(d) result in us being unable to ascertain and/or verify your account registered on

The Personal Data collected by will be used by for the following purposes but not limited to:

(a) to process your requested products and/or services on;

(b) to administer and communicate with you in connection to our services and on;

(c) to comply with legal and regulatory obligations in conduct of our business (if applicable);

(d) to contact you regarding products, services, promotions, advertising, marketing, commercial materials which may be of interest to you on

4.1 To provide you with the best experience, cookies are small files of letters and numbers which are sent to your browser when you visit The purpose of collection of cookies from your browser is to track including but not limited to, your transactions, use of

4.2 You may disfigure such settings through your internet browsers. However, please note that this may limit your viewing for the products and/or services on the Additionally, you may not be able to gain access to all or parts of

5.1 Personal Data provided to us will generally be kept confidential and you hereby consent to us disclosing your Personal Data to other companies, service providers or individuals to perform functions on your behalf, and consequently may provide access or disclose your Personal Data to the third parties such as those listed below (this list not exhaustive):

(a) data entry service providers;

(b) storage facility providers;

(c) banks and financial institutions; and

(d) information technology (IT) service providers.

Third parties are legally tasked with processing your Personal Data in line with principles by Third Parties are also held legally responsible for securing your Personal Data at an appropriate level of security in relation to applicable data protection laws and widely accepted industry standards.

6.1 All Personal Data provided to us will be transferred, uploaded and stored onto our secured system. By providing your Personal Data to us, you shall have no objection that such Personal Data are stored in such a manner. All necessary steps will be taken to ensure your Personal Data are stored with us stringently and strictly in accordance to this Notice.

6.2 Your Personal Data will be destroyed when it is no longer necessary to us and/or to comply with any legal compliance.

While we strive to maintain the highest level of security of your Personal Data, transmitting your Personal Data via online and/or mobile applications may not be completely safe and it is beyond our control. Any transmission of Personal Data via online and/or mobile applications shall be at your own risk. is committed to comply with the Malaysian Personal Data Protection Act (PDPA) 2010. To ensure that the business can offer an exceptional service to its stakeholders, it will, on occasion, share personal data for the purposes of best practice and business practice. subscribes to the provisions of the Malaysian Personal Data Protection Act (PDPA) of 2010. Those who wish to decline the business’s use of their data can write to:

Translate »
Wishlist 0
Open wishlist page Continue shopping